We do try to answer the phone as soon as possible, but we're making some changes and improvements to our support phone line (03333 400999) in the way that calls are handled.
From the customer point of view there should be little difference, but we'll be better managing the queue internally.
We'll be making this live this afternoon, if you have problems calling in, then do call our sales number (03333 400000) who will put you through - but we don't anticipate any problems though.