Change to speed line on graphs
NEWS Assumed Closed Broadband and Ethernet
STATUS
Assumed Closed
CREATED
Jan 01, 01:17 PM (12 years ago)
AFFECTING
Broadband and Ethernet
STARTED
Jan 01, 12:00 AM (12 years ago)
REFERENCE
1326 / AA1326
INFORMATION
  • INITIAL
    12 years ago by Adrian

    The Constant Quality Monitoring (CQM) graphs for our broadband service includes a "speed line" which shows the line speed. This was set based on the BT BRAS rate which changed relatively infrequently. The speed line only shows the last 2 changes in speed.

    The speed line is a useful reference, especially on the historical graph data.

    We are now setting speeds based on the sync rate at connection where possible (21CN lines and BE lines). This can be several changes in speed on one graph losing the oldest speeds and causing confusion on the historical graphs.

    We are making a change over the next few days which will make the speed line show on a per hour basis - showing the highest line in that hour. This will avoid losing historical data if there are many rate changes.

    For most customers this will have no impact as the speed of your line will remain stable for a long period.