We are seeing multiple exchanges with packet loss over BT wholesale. We are chasing BT on this and will update as and when we have updates. GOODMAYES CANONBURY HAINAULT SOUTHWARK LOUGHTON HARLOW NINE ELMS UPPER HOLLOWAY ABERDEEN DENBURN HAMPTON INGREBOURNE COVENTRY 21CN-BRAS-RED6-SF
This has now been escalated to the next level for further investigation.
BT are now raising faults on each Individual exchange.
Below are the exchanges/RAS which has been fixed by capacity upgrades. We are hoping for the remanding four exchanges to be fixed in the next few days. HAINAULT SOUTHWARK LOUGHTON HARLOW ABERDEEN DENBURN HAMPTON INGREBOURNE GOODMAYERS RAS 21CN-BRAS-RED6-SF
COVENTRY should be resolved later this evening when a new link is installed between Nottingham and Derby. CANONBURY is waiting for CVLAN moves that begin 19/03/2014 and will be competed 01/04/2014.
CANONBURY - Planned Engineering works have taken place on 19.3.14, and there are three more planned 25.3.14 , 26.3.14 and 1.4.14. COVENTRY - Is now fixed NINE ELMS and UPPER HOLLOWAY- Still suffering from packet loss and BT are investigating further.
BT are still investigating congestion on Canonbury, Nine Elms and Upper Holloway.
CANONBURY - further PEW's on 7th and 8th May NINE ELMS - A total of 384 EU’s have been migrated. A further 614 are planned to be migrated in the early hours of the 25/04/14. UPPER HOLLOWAY - Planned Engineering Work on 28th April BEULAH HILL and TEWKESBURY - Seeing congestion peak times and Chasing BT on this also.
NINE ELMS - T11003 - Still ongoing investigations for nine elms. UPPER HOLLOWAY - T11004 - BT are working on this and a resolution should be available soon. TEWKESBURY - T11200 - This is on the Backhaul list and will be dealt with shortly. Work request closed as no investigation required. BT are working on this and a resolution should be available soon. MONMOUTH - T11182 - ALS583669 - This was balanced. I have advised BT that this is still not up to standards. They will continue to investigate. This is on the Backhaul Spreadhsheet also. So this is being investigate by capacity. BEULAH HILL - Being investigated.
CANONBURY - 580 EU's being migrated on 7th May and 359 EU's on 8th May NINE ELMS - Emergency Pew PW238650 that will take place in the early hours on the 02/05/14. This is to move 500 circuits off 4 ISPV's onto other IPSV's. UPPER HOLLOWAY - Currently BT TSO have 12 projects scheduled for upper Holloway. TEWKESBURY - This is with BT TSO / Backhaul upgrades. MONMOUTH - This is with BT TSO / Backhaul upgrades. BEULAH HILL - Possibly fixed last night. Will monitor to see if any better this evening BAYSWATER - Packet loss identified and reported to BT
TEWKESBURY - Fixed CANONBURY - EU's being migrated on 7th May and 359 EU's on 8th May Still seeing some lines with issues after the upgrade. Passed back to BT. NINE ELMS MONMOUTH UPPER HOLLOWAY BEULAH HILL READING EARLEY
CANONBURY - NINE ELMS- Now fixed UPPER HOLLOWAY - Have asked the team dealing for the latest update. Email sent today 9/05/2014 MONMOUTH - BT TSO are still chasing this. BEULAH HILL - BT Tso chasing for a date on a PEW for work to be carried out. BAYSWATER - BT TSO are still chasing this READING EARLEY - Unbalanced LAG identified. Rebalancing will be completed out of hours. No ETA on this sorry.
UPPER HOLLOWAY - Now fixed MONMOUTH - We have been advised that the target date for the capacity increase is the 22nd May. BEULAH HILL - Escalated this to a Duty Manager asking if he can gain an update. EARLEY - TSO advised Capacity team have replied and hope to get the new 10gig links into service this month. No further updates, so escalated to Duty Manager to try and ascertain a specific date in May 2014 when this will take place.
Reading Early / Monmouth - Now fixed Bayswater - We have received a reply from the capacity management team, advising that to alleviate capacity issues, moves are taking place on May 23rd and May 28th. Beulah Hill - Due to issues with cabling this has been delayed , we are currently awaiting a date that the cables can be run so that the integration team can bring this into service
Bayswater - Now fixed Belauh Hill - To alleviate capacity issues, moves are taking place between June 2nd and June 6th.
Belauh Hill - Now fixed AYR - Seeing congestion on many lines, which has been reported.
AYR - Is now fixed