Some TalkTalk Lines Blipped
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Apr 24, 02:23 PM (9¾ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Apr 24, 02:14 PM (9¾ years ago)
CLOSED
Apr 28, 01:37 PM (9¾ years ago)
REFERENCE
1926 / C514QK
INFORMATION
  • INITIAL
    9¾ years ago by Andrew

    Some TalkTalk connected lines dropped at around 14:14. They are reconnecting now though. We'll investigate and will update this post.

  • UPDATE
    9¾ years ago by Andrew

    This looked like it was a wider TalkTalk problem as other ISPs were also affected. Most lines are back online now though. We will investigate further.

  • UPDATE
    9¾ years ago by Andrew

    TalkTalk have been contacted and a Reason for Outage has been requested.

  • UPDATE
    9¾ years ago by Andrew

    TalkTalk have confirmed the outage on their status page: http://solutions.opal.co.uk/network-status-report.php?reportid=3893

  • UPDATE
    9¾ years ago by Andrew

    Update from TalkTalk: 15:59 24/04/2014 Supplier has noticed a link flap between two exchanges which resulted in brief loss of service for some DSL customers. The traffic was reconverged over alternative links. Supplier is still investigating for the root cause.

  • RESOLUTION
    9¾ years ago by Andrew

    Incident was due to a transmission failure which the supplier is investigating with the switch vendor. We've also had this update from TalkTalk: The cause was identified as a blown rectifier.

  • Closed