Authoritative DNS Problem
MAJOR Closed DNS, Email and Web Hosting
STATUS
Closed
CREATED
Jun 17, 11:15 AM (9¾ years ago)
AFFECTED
DNS, Email and Web Hosting
STARTED
Jun 17, 11:10 AM (9¾ years ago)
CLOSED
Jun 17, 05:58 PM (9¾ years ago)
REFERENCE
1950 / AA1950
INFORMATION
  • INITIAL
    9¾ years ago by Andrew

    Our authoritative DNS servers are failing at the moment, this is being investigated. [Update 17:30 - a new problem has occurred, we are investigating.

  • UPDATE
    9¾ years ago by Andrew

    This is affecting various services that we host. Our engineers are working on this and expect it to be fixed shortly.

  • UPDATE
    9¾ years ago by Andrew

    The primary DNS server for our zones (aa.net.uk) is now back online. Services should be starting to work again.

  • UPDATE
    9¾ years ago by Andrew

    The DNS problem has returned - similar to this morning. We are investigating at the moment.

  • RESOLUTION
    9¾ years ago by Andrew

    DNS servers are resolving correctly now. We do apologies for this problem. Our engineering team are investigating the cause and how we can prevent this from happening again.

  • Closed