O2/EU Roaming voice SIMs
NEWS Assumed Closed VoIP and SIMs
STATUS
Assumed Closed
CREATED
Jul 08, 01:19 PM (9¾ years ago)
AFFECTING
VoIP and SIMs
STARTED
Jul 08, 01:00 PM (9¾ years ago)
REFERENCE
1963 / AA1963
INFORMATION
  • INITIAL
    9¾ years ago by Adrian

    We have the SIMs and should be able to ship today with any luck. We still have some checks to do. However, I have enabled ordering. See http://aa.net.uk/telecoms-sip2sim.html We have an umber of people wanting to upgrade the UK only O2 SIMs to roaming. For this month these are being supplied at zero buy cost with postage added at cost. After this month we will be back to £5+VAT.

  • UPDATE
    9¾ years ago by Adrian

    We have not been able to finish testing yet - just waiting on a minor change in the mobile network. We have the SIMs and hope to be able to ship tomorrow.

  • UPDATE
    9¾ years ago by Adrian

    The good news is that we now have the keys for the SIMs for provisioning now, and are all ready to go on that front. I see several orders waiting to ship. However we have just been advised that there is a snag in the mobile operator tariffing systems which may take a couple of days to sort. Until that is sorted we cannot really send SIMs out as the call rates will be all screwed up. So please bear with us.

  • UPDATE
    9¾ years ago by Adrian

    We are still waiting on an update from the mobile carrier. We have checked, and the tariffing is way out at present which means we still can't ship the SIMs. It could be a couple more days by the look of it.

  • UPDATE
    9¾ years ago by Adrian

    I am sorry to say that we are being told it may be another week before the tariff is sorted. Please bear with us.

  • UPDATE
    9¾ years ago by Adrian

    Still waiting on the mobile operator, sorry for delay.

  • UPDATE
    9¾ years ago by Adrian

    We should be posting SIMs Monday - or possibly today - we are just going through testing with the mobile carrier now to confirm everything is set up right. Thank you all for your patience.

  • UPDATE
    9¾ years ago by Adrian

    Still testing, I'm afraid - going well but not quite there yet, so we are looking at Monday for the SIMs to be shipped.

  • UPDATE
    9¾ years ago by Adrian

    Still not sorted - not sure if they will ship today. I appreciatet hat this is very frustrating.

  • UPDATE
    9¾ years ago by Adrian

    The good news is that testing has finally got close enough to ship the SIMs, in that the main part of the tariffing code is right. We have a couple of small snags to sort and texts from the mobile while roaming are not working yet but hopefully that can be sorted tomorrow. It is not a reason to avoid shipping them I feel.

  • UPDATE
    9¾ years ago by Adrian

    OK SIMs will go out tomorrow. At present texts from the mobile while on EU profile not working, but we expect that to be sorted very soon.

  • UPDATE
    9¾ years ago by Adrian

    SIMs are shipping today - at present outgoing texts are not working on the EU profile but we expect that to be fixed very soon.

  • UPDATE
    9¾ years ago by Adrian

    All of the back orders were shipped today. We expect to put prices back to £5 to buy the SIM from next month.

  • UPDATE
    9½ years ago by Adrian

    The outgoing SMS issue when roaming is fixed. Also, many SIMs went out without an operator name set in the SIM, but SIMs are now going out with the selected operator name. Customers can ask support to send a SIM update to change operator name.