Routing problems
MAJOR Closed General
STATUS
Closed
CREATED
Aug 25, 10:15 PM (9½ years ago)
AFFECTED
General
STARTED
Aug 25, 09:45 PM (9½ years ago)
CLOSED
Aug 25, 11:49 PM (9½ years ago)
REFERENCE
2009 / AA2009
INFORMATION
  • INITIAL
    9½ years ago by Andrew

    We are seeing what looks to be routing problems within our network with traffic to/from our Maidenhead datacentre. Routes seem to be flapping and disrupting connectivity with increased latency and packet loss. This would be affecting Ethernet services from Maidenhead as well as customers accessing web and email services that we host in Maidenhead. Customers are also reporting DNS problems.

  • UPDATE
    9½ years ago by Andrew

    Engineers are investigating...

  • UPDATE
    9½ years ago by Andrew

    Staff are still working on this. The cause of the problem has been identified and is being worked on.

  • UPDATE
    9½ years ago by Andrew

    The problem has been resolved, traffic is now back to normal, we apologise for this inconvenience.

  • Closed