Congestion on several exchanges
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Oct 21, 02:10 PM (9¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Oct 21, 01:31 PM (9¼ years ago)
CLOSED
Nov 25, 10:43 AM (9¼ years ago)
REFERENCE
2034 / AF-MF-22732
INFORMATION
  • INITIAL
    9¼ years ago

    We're seeing congestion from 10am up to 11:30pm across the BT Rose Street, PIMLICO and the High Wycombe exchange. A fault has been raised with BT and we will post updates as soon as we can. Thanks for your patience.

  • UPDATE
    9¼ years ago

    Rose Street and High Wycombe are now clear. Still investigating Pimlico

  • UPDATE
    9¼ years ago

    Pimlico has now been passed to BT's capacity team to deal with . Further capacity is needed and will be added asap. We will provide updates as soon as it's available.

  • UPDATE
    9¼ years ago

    We have just been informed by the BT capacity team that end users will be moved to a different VLAN on Friday morning. We will post futher updates when we have them.

  • UPDATE
    9¼ years ago

    Most of the Pimlico exchange is now fixed. Sorry for the delay.

  • UPDATE
    9¼ years ago by Andrew

    There is further planned work on the Pimlico exchange for the 20th November. This should resolve the congestion on the Exchange.

  • UPDATE
    9¼ years ago

    Pimlico lines are now running as expected. Thanks for your patience.

  • Closed