LNS switch (a.gormless)
MAINTENANCE Closed Broadband and Ethernet
STATUS
Closed
CREATED
Nov 01, 01:07 PM (9¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Nov 01, 03:00 AM (9¼ years ago)
CLOSED
Nov 02, 04:08 AM (9¼ years ago)
SCOPE
33%
REFERENCE
2038 / AA2038
INFORMATION
  • INITIAL
    9¼ years ago by Adrian

    We normally do LNS switch overs without a specific planned notice - the process is routine for maintenance and means clearing the PPP session to reconnect immediately on another LNS. We do one line at a time, slowly. We even have a control on the clueless so you can state preferred time of night. However, tomorrow morning, we will be moving lines off a.gormless (one third of customers) using a different process. It should be much the same, but all lines will be at one time of night, and this may mean some are slower to reconnect. This plan is to do this early morning - the exact time depends on when staff are available. Sorry for any inconvenience.

  • RESOLUTION
    9¼ years ago by Adrian

    Completed as planned. Graphs back from now on a.gormless.

  • Closed