LNS reset
MAINTENANCE Closed Broadband and Ethernet
STATUS
Closed
CREATED
Nov 04, 09:50 AM (9¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Nov 05, 12:00 AM (9¼ years ago)
CLOSED
Nov 05, 02:27 AM (9¼ years ago)
SCOPE
33%
REFERENCE
2041 / AA2041
INFORMATION
  • INITIAL
    9¼ years ago by Adrian

    Once again we expect to reset one of the LNSs early in the morning. This will not be the usual LNS switch, with the preferred time of night, but all lines on the LNS at once. The exact time depends on staff availability, sorry. This means a clear of PPP which can immediately reconnect. This may be followed by a second PPP reset a few minutes later. We do hope to have a proper solution to this issue in a couple of days.

  • RESOLUTION
    9¼ years ago by Adrian

    Reset completed. We will do a normal rolling update of LNSs over next three nights. This should address the cause of the problem. If we have issues with graphs before that is complete, we may have to do a reset like this again.

  • Closed