smtp.aa.net.uk - Server Failure
MINOR Closed DNS, Email and Web Hosting
STATUS
Closed
CREATED
Nov 17, 08:42 AM (9¼ years ago)
AFFECTED
DNS, Email and Web Hosting
STARTED
Nov 17, 08:36 AM (9¼ years ago)
CLOSED
Nov 19, 05:00 PM (9¼ years ago)
REFERENCE
2043 / AA2043
INFORMATION
  • INITIAL
    9¼ years ago by Andrew

    Our outgoing email service, smtp.aa.net.uk, is made up of multiple servers for resilience. One of these servers had a disk system failure over the weekend and has been taken out of service for repair. Before the server was removed from the pool it would have been reporting errors to customers trying to send email and not accepting connections.

    At the moment we are running on a single server whilst the faulty one is repaired. We don't expect this to be a problem. Customers are able to send email OK.

    Email that was on the server before it died has been recovered and will be relayed on this morning. -This may mean a small number of emails will be delayed.

  • UPDATE
    9¼ years ago by Andrew

    Queued mail on the faulty server was restored on Monday evening.

  • Closed