Urgent router restart
MAINTENANCE Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jan 11, 11:14 AM (9¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jan 12, 12:00 AM (9¼ years ago)
CLOSED
Jan 11, 11:36 AM (9¼ years ago)
SCOPE
66%
REFERENCE
2068 / AA2068
INFORMATION
  • INITIAL
    9¼ years ago by Adrian

    We may have to restart one or two of our LNSs in the early hours of Monday morning as there seems to be an issue with them. This is not affecting service at present but does mean we do not have any of the normal graphs which are essential to diagnostics and fault handling. Lines should reconnect promptly and ideally only be off for a few seconds, but, as usual, this very much depends on the routers and some lines make take a few minute to reconnect. There may be a second controlled PPP restart for some lines that end up on the wrong LNS once lines have stabilised.

  • RESOLUTION
    9¼ years ago by Adrian

    False alarm, work cancelled.

  • Closed