Evening congestion at BT EUSTON
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jan 20, 12:53 PM (9 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jan 10, 12:51 PM (9¼ years ago)
CLOSED
Mar 17, 11:18 AM (9 years ago)
SCOPE
0.07%
REFERENCE
2075 / AF-MF-28762
INFORMATION
  • INITIAL
    9¼ years ago by Shaun

    We are seeing low level packet loss on some BT circuits connected to the EUSTON exchange, this has been raised with BT and as soon as we have an update we will post an update here.

  • UPDATE
    9 years ago by Shaun

    Here is an example graph:

  • UPDATE
    9 years ago by Shaun

    We are due an update on this one later this PM

  • UPDATE
    9 years ago

    BT are chasing this and we are due an update at around 1:30PM.

  • UPDATE
    9 years ago by Shaun

    Work was done over night on the BT side to move load onto other parts of the network, we will check this again this evening and report back.

  • UPDATE
    9 years ago by Shaun

    We are still seeing lines with evening packet loss but BT don't appear to understand this and after spending the morning arguing with them they have agreed to investigate further. Update to follow.

  • UPDATE
    9 years ago by Shaun

    Update from BT due this PM

  • UPDATE
    9 years ago by Shaun

    Bt are again working on this but no further updates will be given until tomorrow morning

  • UPDATE
    9 years ago by Shaun

    This one has also been escalated further with BT

  • UPDATE
    9 years ago by Shaun

    BT have identified a fault within their network and we have been advised that an update will be given after lunch today

  • UPDATE
    9 years ago by Shaun

    Yet another rocket on it's way to BT

  • UPDATE
    9 years ago by Shaun

    escalated further with BT, update due by the end of the day.

  • UPDATE
    9 years ago by Shaun

    STill waiting for BT to raise an emergency PEW, the PEW (planned engineering work) will sort the last few lines where we are seeing peak time packet loss)

  • UPDATE
    9 years ago by Shaun

    I need to check this tonight as bT think it is fixed, I will post an update back tomorrow

  • Closed