More BT congestion
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jan 21, 09:44 AM (9 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jan 04, 06:00 PM (9¼ years ago)
CLOSED
Jan 28, 09:25 AM (9 years ago)
SCOPE
0.03%
REFERENCE
2076 / AF-MF-28688
INFORMATION
  • INITIAL
    9¼ years ago by Shaun

    Our minitoring has picked up further congestion within the BT network causing high latency between 6pm-11pm every night on the following BRAS's. This is affecting BT lines only and in the Bristol and South/South west Wales areas. 21CN-BRAS-RED3-CF-C 21CN-BRAS-RED6-CF-C An incident has been raised with BT and we will update this post as and when we have updates.

  • UPDATE
    9 years ago by Shaun

    Here is an example graph:

  • UPDATE
    9 years ago by Shaun

    We are expecting a resolution on the tomorrow - 2015-01-23

  • UPDATE
    9 years ago

    This one is still with the Adhara NOC team. They are trying to solve the congestion problems. Target resolution is today 23/1/15, we have no specific time frame so we will update you as soon as we have more information from BT.

  • UPDATE
    9 years ago by Shaun

    we are expecting an update on this later this afternoon

  • UPDATE
    9 years ago by Shaun

    BT are seeing some errors on slot 7 on one of the 7750’s, they looking to swap it over this evening, then they will monitor it, will update you once I get any further update.

  • UPDATE
    9 years ago by Shaun

    We are checking with BT whether or not a change was made over night.

  • UPDATE
    9 years ago by Shaun

    BT have actually cleared the congestion. We will monitor this very closely though.

  • Closed