Overnight Blip and RADIUS Issues
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Mar 02, 06:17 AM (9 years ago)
AFFECTED
Broadband and Ethernet
STARTED
(0 seconds ago)
CLOSED
Mar 04, 10:03 AM (9 years ago)
REFERENCE
2096 / AA2096
INFORMATION
  • INITIAL
    0 seconds ago by James

    Many of our customer broadband lines suffered a blip just after 2am. We're still investigating that, but it seems our RADIUS accounting got behind due to the high number of lines flapping. It looks like accounting has caught up now, but it will mean that we sent out some delayed notifications over night. This could result in, for example, line down/up notification emails delayed by several hours. The time stamp in the notification should show if this is the case.

  • Closed