Our office internet is currently offline. We're arranging our backup connection at the moment.
We're making progress on our backup link as well as investigating the cause of the main fault.
We do apologise about our connectivity problems this afternoon. We have been running on our backup FTTC line, and we're investigating why the direct fibre is down.
Our main internet connection is still down this morning. We have a number of BT engineers working on this at the moment. This does mean that we are running on our backup FTTC links and most things are working OK! Some telephone calls are a little temperamental, we'd appreciate customers using IRC or email where possible, see: http://aa.net.uk/kb-irc.html for details of connecting to IRC. We hope to be back to normal later this morning.
BT have identified 2 faults with our fibre. They have fixed one of them (a kink in a fibre patch lead in Bracknell exchange) and are investigating the second (low light level on one leg).
We're all back to normal now!