SIM printing issues
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
May 26, 05:55 PM (8¾ years ago)
AFFECTED
VoIP and SIMs
STARTED
May 01, 12:00 AM (8¾ years ago)
CLOSED
Oct 15, 09:15 AM (8½ years ago)
REFERENCE
2140 / AA2140
INFORMATION
  • INITIAL
    8¾ years ago by Adrian

    We have had some issues with printing of SIM cards of late. We have two printers but they are struggling with the card material, and this making the print quality somewhat poorer than we would expect. In light of this, we will be happy to try and print cards as requested, even if it takes us a few attempts, but we are also prepared to offer the cards at a discount if the print quality is not up to scratch. If you order cards, please feel free to pick artwork or load your own as usual, but staff may contact you if there are issues and offer them at a discount. We are looking in to a new make of card printer which should address this, but we are being careful to evaluate the printer before we go ahead, so it may be a few more weeks. Sorry for any inconvenience or disappointment this may cause.

  • UPDATE
    8½ years ago by Adrian

    We have a number of test printed cards with carious odd things on them which are available half price - ask sales.

  • RESOLUTION
    8½ years ago by Adrian

    We are pleased to say that we have the new printer set up and working - this one does not melt cards, bend them, print badly on them, or take ages to warm up or cool down. So SIM card printing and our ID card printing is all back in operation.

  • Closed