Simpler migration
NEWS Assumed Closed Broadband and Ethernet
STATUS
Assumed Closed
CREATED
Jun 19, 04:27 PM (8¾ years ago)
AFFECTING
Broadband and Ethernet
STARTED
Jun 19, 04:25 PM (8¾ years ago)
REFERENCE
2153 / AA2153
INFORMATION
  • INITIAL
    8¾ years ago by Adrian

    You no longer need to obtain a Migration Authorisation Code to migrate broadband. Simple contact the new provider with your details to arrange the migration. If you wish to migrate to us, please complete the order, and you will not be asked for a MAC. If you wish to migrate away, simply contact the new provider (from tomorrow) and they can arrange the migration. The lead time has increased from 5 working days to 10 - a significant added delay for which you can thank OFCOM.