Some customers have advised that they are unable to call some numbers which they were able to call last week. This is due to new rules which mandate that we charge a service charge set by the range holder plus our access fee (2p/min) for such numbers. OFCOM have failed to provide means for telcos to determine the service charge that applies. Their only suggestion was to use the Bt Carrier Price list. We have loaded this (and are doing so every day) but it seems to be lacking a number for 084 and 087 number ranges. Until those appear in the BT Carrier Price list, or OFCOM actually come up with a means for telcos to comply with the new regulations, the numbers cannot be called as we have no way to comply with OFCOM rules. Feel free to complain to OFCOM over the stupidity of these new rules.
We have managed a one-off load of current codes, but there still remains no official source of the codes and rates due to OFCOM's failure to define who is responsible for compiling and maintaining this information. As such there is still no sensible way to ensure this data remains correct and complete.