VoIP calls dropped
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
May 19, 10:17 AM (13¾ years ago)
AFFECTED
VoIP and SIMs
STARTED
May 19, 10:09 AM (13¾ years ago)
CLOSED
May 19, 10:09 AM (13¾ years ago)
REFERENCE
234 / AA234
INFORMATION
  • INITIAL
    13¾ years ago by James

    Some ongoing VoIP calls would have dropped at 10:05 due to a phone system problem at our end.

    The system automatically recovered immediately.

    Apologies for any inconvenience.

    We are already planning a replacement/upgrade to the system in question. If you have any questions, please contact support.

  • UPDATE
    13¾ years ago

    It is probably worth mentioning that we are planning a major upgrade and change of the VoIP services with more servers, and so on - partly because of the new mobile services and partly to beef it up and sort these occasional glitches once and for all. We'll announce any planned work at the time.

  • Closed