Major BT outage
MAJOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Apr 05, 03:04 AM (13 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Apr 05, 02:30 AM (13 years ago)
CLOSED
Apr 05, 03:43 AM (13 years ago)
SCOPE
10%
REFERENCE
912 / AA912
INFORMATION
  • INITIAL
    13 years ago by Adrian

    We saw most links to BT fail at 02:30 and have since received initial notifications from BT of a major issue. We are trying to get more details.

    This looks like it may be related to the previous issues in Slough, and many lines remain disconnected.

  • UPDATE
    13 years ago

    Following the BT incident our main LNS stopped responding and the working lines switched to the secondary LNS automatically. This is being investigated separately but the BT issue remains.

  • UPDATE
    13 years ago

    Looks like more connections around 3am means most customers are now back on line.

  • UPDATE
    13 years ago

    BT have confirmed the incidents closed. We'll try and get more details of what happened as ever.

  • Closed