11 Feb 2013 14:15:43
[Broadband] - Packet loss on FTTP line on BRADWELL ABBEY exchange - Closed
Details
21 Jan 2013 16:24:43

There is packet loss on FTTP lines on the BRADWELL ABBEY exchange, we have reported this to BT.

Update
22 Jan 2013 09:26:50

The packet loss appears to have disappeared at around 22:00 last night. We're awaiting further updates from BT later on today.

Update
01 Feb 2013 23:50:25

This is still a problem, and we're seeing low levels of packet loss which will affect speed.

The latest from BT is that they have planned work on 6th Feb to increase capacity.

We will try to get more details and a clarification as to wether this upgrade will fix the problems that our monitoring and customers are seeing. 

Resolution

BTs  planned capacity increase on 6th Feb appears to have resolved the issue.

Started 16 Jan 2013 14:20:02 by AAISP Staff
Closed 11 Feb 2013 14:15:43