Customers may have seen a drop and reconnect of their broadband lines this morning. Due to a problem with our RADIUS accounting on Sunday we have needed to restart our customer database server, Clueless. This has been done, and Clueless is back online. Due to the initial problem with RADIUS accounting most DSL lines have had to be restarted.
We are also sending out order update messages in error - eg, emails about orders that have already completed. We apologise for this confusing and are investigating this.