Urgent router upgrade
MAINTENANCE Closed Broadband and Ethernet
STATUS
Closed
CREATED
May 27, 10:12 AM (8¾ years ago)
AFFECTED
Broadband and Ethernet
STARTED
May 27, 10:00 AM (8¾ years ago)
CLOSED
May 27, 10:53 AM (8¾ years ago)
REFERENCE
2141 / AA2141
INFORMATION
  • INITIAL
    8¾ years ago by Adrian

    We have been encountering issues with LINX which result in some routes being "Black-holed" (i.e. going nowhere). The system normally handles this without any problem, identifying an infeasible route and removing from the routing table to allow alternative routes a chance. However we have identified an edge case where this does not happen. We plan to do a router upgrade today, as this issue is causing customers problems at present. This is one router and should be pretty seamless in that routing should go via other routers whilst it happens. However, there is a small risk of some routing blips during the process.

  • RESOLUTION
    8¾ years ago by Adrian

    Upgrade completed

  • Closed