Registrations on A call server
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Sep 29, 01:14 PM (12½ years ago)
AFFECTED
VoIP and SIMs
STARTED
(0 seconds ago)
CLOSED
Sep 30, 01:16 PM (12½ years ago)
REFERENCE
1241 / AA1241
INFORMATION
  • INITIAL
    0 seconds ago by James

    Users on the A call server may need to re-register their phones.

    This was due to a change made to fix a problem where password changes were not being applied to the A server without manual intervention. Although that problem has been fixed, it's had the side effect of invalidating existing registrations which, due to the nature of some phones, requires the users to re-register or reboot the phone themselves.

    Sorry for any inconvenience.

  • UPDATE
    12½ years ago

    Seems that some customers have had ongoing problems with registrations on the A server.

    We're investigating.

  • UPDATE
    12½ years ago

    This should be fixed now.

  • Closed