Line blip
MAJOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Nov 15, 02:18 PM (12¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Nov 15, 02:17 PM (12¼ years ago)
CLOSED
Nov 15, 03:21 PM (12¼ years ago)
REFERENCE
1291 / AA1291
INFORMATION
  • INITIAL
    12¼ years ago by James

    A significant percentage of our broadband lines blipped briefly, but appear to be coming back.

    We're investigating.

  • UPDATE
    12¼ years ago

    A number of lines have ended up on the wrong LNS - we're rebalancing sessions now.

  • RESOLUTION
    12¼ years ago by James

    This appears to have been an over sensitive test on one of our systems that thought we had lost connectivity and shutdown sessions. The test is being changed and code changes to adjust timeouts to avoid this in future.

  • Closed