LNS issue
MAJOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Feb 23, 07:12 AM (12 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Feb 23, 01:00 AM (12 years ago)
CLOSED
Feb 23, 07:28 AM (12 years ago)
REFERENCE
1412 / AA1412
INFORMATION
  • INITIAL
    12 years ago by Adrian

    There seems to have been some major issue over night with one of the LNSs in the new rack. Something odd with RADIUS from around 1am, and then lines dropping and reconnecting around 04:52. Graphs before 04:52 on one of the LNSs are lost as well. It seems problems persist with some BE lines though.

    We are investigating.

  • UPDATE
    12 years ago

    We are switching lines to the right LNS now.

  • UPDATE
    12 years ago

    Stuck BE tunnels have been cleared and BE lines are all reconnecting now.

  • UPDATE
    12 years ago

    Looks like the issue here resulted in BT lines coming straight back, but BE lines not doing so. We now have all lines back.

  • Closed