VoIP Platform Restart
MAINTENANCE Closed VoIP and SIMs
STATUS
Closed
CREATED
Nov 20, 02:31 PM (11¼ years ago)
AFFECTED
VoIP and SIMs
STARTED
Nov 22, 11:00 PM (11¼ years ago)
CLOSED
Nov 23, 09:00 AM (11¼ years ago)
REFERENCE
1642 / AA1642
INFORMATION
  • INITIAL
    11¼ years ago by James

    In light of last night's problems with VoIP, we have made changes to our SIP platform to make debugging easier in future.

    The changes require a full restart to go live, so we will be carrying out this restart out of hours on Thursday evening at 23:00.

    This affects all of our call routing too, so will drop calls made through the 'A' server and via IAX2 as well as SIP. Phones will need to re-register.

    The outage is not expected to last longer than a couple of minutes, and if anything goes wrong we will roll back the changes.

    Sorry for the short notice.

  • UPDATE
    11¼ years ago by James

    Restart is going to be a little later than anticipated. Sorry, won't be long.

  • UPDATE
    11¼ years ago by James

    All done. Calls testing and working.

    Sorry for any disruption.

  • Closed