The Big Broadband Survey 2012
NEWS Assumed Closed General
STATUS
Assumed Closed
CREATED
Mar 22, 10:05 AM (11 years ago)
AFFECTING
General
STARTED
Mar 22, 10:00 AM (11 years ago)
REFERENCE
1758 / AA1758
INFORMATION
  • INITIAL
    11 years ago by Andrew

     

    Thinkbroadband have conducted a massive survey which asks a lot of important questions about the way people view their broadband. Well worth a read.

    http://www.thinkbroadband.com/broadband-survey.html

    There are some impressive stats relating to AAISP, e.g. pages 28 (value), 29 (speed), 31 (reliability), 32 (customer service), even 34 (social media use), 38 (loyalty).

    However, the survey covers much more than just rating ISPs, such as people's views on parental controls for Internet access, how long they spend accessing the Internet per day, and what things are most important to them...

    Well done everyone at Thinkbroadband - it is an impressive survey. And thank you to our customers who completed the survey