Missing usage data
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Sep 20, 11:59 AM (9½ years ago)
AFFECTED
Broadband and Ethernet
STARTED
(0 seconds ago)
CLOSED
Sep 20, 07:09 AM (9½ years ago)
REFERENCE
2020 / AA2020
INFORMATION
  • INITIAL
    0 seconds ago by James

    RADIUS account is behind at the moment. This is causing the usage data to appear as missing from customer lines. The accounting is behind, but it's not broken, and is catching up. The usage data doesn't appear to be lost, and should appear later in the day.

  • UPDATE
    9½ years ago by Andrew

    Records have now caught up.

  • Closed