Congestion - Bristol North
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jan 04, 09:45 AM (9 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jan 04, 09:45 AM (9 years ago)
CLOSED
Jan 28, 09:38 AM (9 years ago)
SCOPE
0.01%
REFERENCE
2073 / AF-AR-OP-579298
INFORMATION
  • INITIAL
    9 years ago by Shaun

    We are seeing evening congestion on the Bristol North exchange, incident has been raised with BT and they are investigating.

  • UPDATE
    9 years ago by Shaun

    Here is an example graph:

  • UPDATE
    9 years ago by Shaun

    The fault has been escalated further and we are expected an update on this tomorrow.

  • UPDATE
    9 years ago

    No Irams/Pew has been issued yet, and no further updates this morning. We are chasing BT. Update is expected around 1:30PM today.

  • UPDATE
    9 years ago by Shaun

    BT are due to update us on this after 3Pm today

  • UPDATE
    9 years ago by Shaun

    BT are looking to change the SFP port on the BRAS, we are chasing time scales on this now.

  • UPDATE
    9 years ago by Shaun

    This work will take place between 02:00 and 06:00 tomorrow morning

  • UPDATE
    9 years ago by Shaun

    Chasing BT to confirm the work was done over night, update to follow

  • UPDATE
    9 years ago by Shaun

    Nope, the work was postponed to this evening so we won't know whether they have fixed it until Wednesday evening. We will see.....

  • UPDATE
    9 years ago by Shaun

    Wow. Another BT congested link has been fixed over night.

  • RESOLUTION
    9 years ago by Shaun

    BT changed the SFP port on the BRAS

  • Closed