Connection problems to 21CN-BRAS-RED3-BM-TH
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Jan 27, 01:45 PM (9 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Jan 27, 12:19 PM (9 years ago)
CLOSED
Jan 27, 03:45 PM (9 years ago)
SCOPE
0.01%
REFERENCE
2081 / ALS615326, IMT3937/15
INFORMATION
  • INITIAL
    9 years ago by Shaun

    There appears to be a problem with one of BT's BRAS's (21CN-BRAS-RED3-BM-TH) where customers are unable to connect. We are speaking to BT about this now and will update this post ASAP.

  • UPDATE
    9 years ago by Shaun

    BT 'tech services' are aware and dealing as we speak ....

  • UPDATE
    9 years ago by Shaun

    There are engineers on site already!

  • UPDATE
    9 years ago by Shaun

    WOW. BT have fixed their BRAS fault in record time. :)

  • Closed