We are seeing low level packet loss on BT lines connected to the Wapping exchange - approx 6pm to 11pm every night. Reported to BT...
Here is an example graph:
Thsi has been escalated further with BT
Escalated further with BT, update due after lunch
Still not fixed, we are arming yet another rocket to fire at BT :(
escalated further with BT, update due by the end of the day.
Again the last few users seeing packet loss will be moved onto another MSAN in the next few days.
Updatew expected in the next few hours
A further escalation has been raised on this, update by the end of the day
This has been escalated to the next level