Calls appear to be broken for SIM2SIM
MAJOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Aug 22, 11:26 AM (8½ years ago)
AFFECTED
VoIP and SIMs
STARTED
(0 seconds ago)
CLOSED
Aug 23, 05:55 PM (8½ years ago)
REFERENCE
2167 / AA2167
INFORMATION
  • INITIAL
    0 seconds ago by James

    We've got at least 5 examples where SIM2SIM isn't working for calls at all. It's a carrier problem outside our network. Mobile data is working. It's a known problem, and it's being investigated.

  • UPDATE
    8½ years ago by James

    We don't have an estimated time for a fix yet, but we'll post updates as soon as we can.

  • UPDATE
    8½ years ago by James

    Apologies for the late update! This was fixed around 17:30 yesterday. It was some sort of signalling problem, and alternative routing was used as a workaround to get it up and running again.

  • Closed