TT congestion/packet loss
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Nov 13, 12:31 PM (8¼ years ago)
AFFECTED
Broadband and Ethernet
STARTED
Nov 13, 09:29 AM (8¼ years ago)
CLOSED
Nov 13, 06:30 PM (8¼ years ago)
REFERENCE
2176 / 9285832
INFORMATION
  • INITIAL
    8¼ years ago by Shaun

    Our constant quality monitoring has identified severe packet loss and latency on some TalkTalk lines connected through the South west of England and South West Wales. An incident has been raised into TalkTalk

  • UPDATE
    8¼ years ago by Shaun

    Here is an example graph

  • UPDATE
    8¼ years ago by Andrew

    TalkTalk are aware, it looks like a fibre break in the Plymouth area.

  • UPDATE
    8¼ years ago by Andrew

    TalkTalk are treating this as priority one incident. More info to follow as and when.

  • UPDATE
    8¼ years ago by Andrew

    Update from TT: "The incident is still on going and we expect it to be back up by 10pm"

  • UPDATE
    8¼ years ago by Andrew

    lines are looking back to normal as of 18:30

  • Closed