As part of our core network upgrades on Saturday 20th February we'll be replacing switches on the Telecity side of our network. Most of our connectivity is via Telehouse and so disruption will be minimal and we do not expect customers to be affected by this. Traffic that normally goes via Telecity will be moved over to Telehouse. The work will be carried out during the day.
The work in Telecity will be starting from around 1pm today. As mentioned, we expect customer impact to be very low, at worst there may be a few seconds where some routes are unavailable, but this will be kept to a minimum.
We've had an issue moving one of our routers. This has caused a blip, and for some customers, parts of the Internet to become temporarily unavailable. We are working on it, and apologise for the inconvenience.
Fixed now. Sorry. We replaced two cables, and reconnected them back to front. Really. We then looked at all the complicated reasons for the failure, then finally re-checked the cables. Then spotted they were the wrong way around. Sorry again.
This work has now been completed.