Bogus uplink speeds from BT
MINOR Closed Broadband and Ethernet
STATUS
Closed
CREATED
Apr 04, 02:44 PM (8 years ago)
AFFECTED
Broadband and Ethernet
STARTED
Apr 04, 02:42 PM (8 years ago)
CLOSED
Apr 04, 03:31 PM (8 years ago)
REFERENCE
2242 / AA2242
INFORMATION
  • INITIAL
    8 years ago by Shaun

    Since our software update on our LNSs on Sunday we are now able to pick up the uplink speeds for DSL lines from the carrier.

    However, some customers are seeing slow upload speeds and also a red line on the bottom of our monitoring graphs indicating the link is full. The problem is that BT are sending bogus uplink speeds for some lines, and therefore we are limiting the throughput.

    We are working on a fix for this now.

  • UPDATE
    8 years ago by Shaun

    This has now been resolved.

  • Closed