3G Data SIMS - short outage on Thursday evening
MAINTENANCE Closed VoIP and SIMs
STATUS
Closed
CREATED
Jun 06, 02:00 PM (7¾ years ago)
AFFECTED
VoIP and SIMs
STARTED
Jun 16, 10:00 PM (7¾ years ago)
CLOSED
Jun 17, 10:39 AM (7¾ years ago)
REFERENCE
2261 / AA2261
INFORMATION
  • INITIAL
    7¾ years ago by Andrew

    Our carrier for Data only SIMS are performing a software update on their LNS, this will mean a short outage for data SIMS for a minute or two between 10PM and 11PM on Thursday 9th June.

  • UPDATE
    7¾ years ago by Stuart

    Aql will be performing another upgrade on the remaining infrastructure on Thursday 16th June 2016 at 22:00. This part of the migration to the new LTE infrastructure. They have advised that the patch has been tested in lab conditions, and no issues are expected, however in the event of a fault they revert the patch and investigate. As with last night some of our sessions may disconnect and reroute while the patch is applied and the LNS restarted, however no more than five minutes disruption is anticipated.

  • UPDATE
    7¾ years ago by Stuart

    Looks like planned works completed successfully last night. We will post further information on our carriers LTE upgrades as we receive them.

  • Closed