SMS problems at the moment
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Sep 07, 04:44 PM (7½ years ago)
AFFECTED
VoIP and SIMs
STARTED
Sep 07, 04:30 PM (7½ years ago)
CLOSED
Sep 07, 05:56 PM (7½ years ago)
REFERENCE
2287 / AA2287
INFORMATION
  • INITIAL
    7½ years ago by Andrew

    We are investigating a problem with some customers unable to send or receive SMSs through our service.

  • UPDATE
    7½ years ago by Andrew

    We have multiple SMS gateways and one of them looks to have a problem. We're taking that one out of service for the time being.

  • UPDATE
    7½ years ago by Andrew

    The fault has been narrowed down to a problem for SIP2SIM customers who use scripts to process outgoing SMSs from the SIM. Staff are still investigating.

  • UPDATE
    7½ years ago by Andrew

    This has been fixed.

  • Closed