Rolling LNS Upgrades
MAINTENANCE Closed LNS Upgrades
STATUS
Closed
AFFECTED
LNS Upgrades
STARTED
Apr 08, 01:00 AM (5½ months ago)
CLOSED
Apr 28, 07:00 AM (4¾ months ago)
REFERENCE
34447 / AA34447
INFORMATION
  • INITIAL
    5½ months ago by Andrew

    From 8th April we will be starting an upgrade to our LNS routers. This involves us moving lines overnight, using the preferred time as set on the control pages as a basis. This will be ongoing over the next few of weeks, impacting a small proportion of customers each night with a PPP drop and reconnect. Depending on your equipment this could be anything from a fraction of a second outage to a few minutes. Thank you for your patience.

  • UPDATE
    5½ months ago by Andrew

    The overnight work didn't quite go to plan, and as a result one of our LNSs has twice the normal number of lines connected to it. We're needing to move some of these off, which will cause a short PPP blip for some customers. This will be done now.

  • UPDATE
    5½ months ago by Andrew

    Lines are now on the right LNS, and the nightly upgrades will continue.

  • RESOLUTION
    4¾ months ago by Andrew

    This work has been completed.

  • Closed