Some call recordings lost
MINOR Closed VoIP and SIMs
STATUS
Closed
CREATED
Feb 05, 04:32 PM (8 years ago)
AFFECTED
VoIP and SIMs
STARTED
Feb 05, 04:25 PM (8 years ago)
CLOSED
Feb 06, 08:00 PM (8 years ago)
REFERENCE
2209 / AA2209
INFORMATION
  • INITIAL
    8 years ago by James

    Some call recordings from today have been lost. We've identified the problem and have worked around it until we can fix it. We should be able to fix it with no customer impact. If you are expecting a call recording that you have not received, support can check whether the call was affected by this problem. The call recordings lost are in the minority and most calls were recorded as expected. This problem is unrelated to yesterday's problems with lack of ring tone!

  • Closed