AAISP incident and status page

AAISP Incidents and Status Page

We try and ensure this page is updated as soon as possible with incidents as they happen. Live discussion of issues as they happen is usually available on IRC.

Our support number is 033 33 400 999, or you can email support@aa.net.uk or text 01344 400 999 to raise a support ticket.
MSO: A Major Service Outage disrupts the service of multiple customers simultaneously.
If you believe that the problem affects multiple customers, and is not mentioned here already, text the number above.
Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary.
False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future. More info
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.

24 Feb 2017 14:57:44

[VoIP and SIMs] Data SIM PEW - Aberdeenshire, Fife, Dundee, Inverness and surrounding areas - Completed

Details Posted: 15 Feb 2017 15:08:19	This applies to Aberdeenshire, Fife, Dundee, Inverness and surrounding areas Data SIMs in these areas are likely to see a couple of hours of disruption between 1:00 and 3:30 on the 23rd and 24th of February due to carrier hardware maintenance.
Closed	24 Feb 2017 14:57:44