22 Apr 2017 11:13:43
[General] Encrypted accounts emails - Info
Posted: 04 Apr 2017 18:01:17
The first stage of some updates we are doing involves changes to the accounts systems.

When you log in you will see a Update Contact link which allows you to change some basic preferences with immediate effect. These include whether to send PDF, or XML with documents, and if to use PGP/MIME, and if we send a confirmation link on documents. We may add new options in future.

You can also request a change to contact details (address, email, etc). And if you wish you can paste in a PGP/GPG public key. We email you confirmation (encrypted if you asked for that) and you follow a link to confirm the changes (within 2 days please). If you are encrypting you can click an option to stop doing so, and confirm in the email. If you change email address, we email the old address (using old encryption setting, if any) to advise of the change.

We believe we have all of the emails from accounts covered with this, but if you find any that are not, please do let us know. The only special case is Direct Debit notices. As these are the bank account holder which may not be the same as the A&A account holder, they can be a different email address. As such they only encrypt if you have the same email on the account and have asked for encryption.

If this is all nonsense to you - do not worry, but if you have questions, please let us know.

05 Apr 2017 08:30:30
Having worked fine for my key it seems it is not accepting keys from customers, so we are investigating that now. Thank you all for trying.
05 Apr 2017 08:48:17
This should be working now, sorry for any inconvenience
Started 04 Apr 2017 17:00:00