We have identified a blip in our network at 16:53 with multiple customers going offline and not recovering within a reasonable period of time. We are currently investigating and will update this post with any news.
Circuits appear to becoming back up now. We will update this post when we have any updates from our supplier.
We believe that all affected circuits are currently back online. Our carriers suggest that this outage was due to power issues across the UK. If you are still experiencing issues, then we would suggest rebooting your router, or contacting Support at 03333 400 999 / firstname.lastname@example.org.