We're investigating broadband drops
Affected lines are now looking stable.
The fault lasted from 14:45 through to 15:08 and was affecting some BT circuits that were on 6 of our 20 LNSs (the routers at our side that broadband lines connect to). Of those affected some had a short blip and others had a high amount of packetloss. The cause of the drops and loss was loss of connectivity to some parts of BTs network. However, this is likely a problem our side rather than at BT. The affected LNSs are on the same set of network switches. We've not yet identified the root cause, but our investigations will continue, and we'll be planning some out of hours work in relation to this.