Planned work on one of our hostlink pairs
MAINTENANCE Closed BT
STATUS
Closed
CREATED
Nov 19, 03:21 PM (12¾ days ago)
AFFECTED
BT
STARTED
Nov 19, 09:00 PM (12½ days ago)
CLOSED
Nov 20, 07:05 AM (12 days ago)
REFERENCE
42802 / AA42802
MASTODON
INFORMATION
  • INITIAL
    12½ days ago by Andrew

    BT have planned work on one of the fibre pairs on one of our hostlinks. We will take this link out of service to avoid disruption to customers.

  • UPDATE
    12½ days ago by Andrew

    We have cleanly drained the traffic off the link that BT will be working on later.

  • UPDATE
    12 days ago by Andrew

    BT's planned work was carried out overnight, but still caused some BT lines to drop and reconnect at around 2:30AM.

  • RESOLUTION
    12 days ago by Andrew

    The disruption between 02:29 and 02:37 was caused by BT's Planned work. However, a communications error on our side meant we shut down the wrong link to BT. We do apologise for this! We do not expect any further drops though.

  • Closed