<?xml version="1.0" encoding="UTF-8" standalone="no"?>

 <feed xmlns="http://www.w3.org/2005/Atom">
  <title>Andrews &amp; Arnold Incidents Feed</title>
  <link href="https://aastatus.net/atom.cgi" rel="self" />
  <link href="https://aastatus.net/" />
  <id>https://aastatus.net/atom.cgi</id>
  <updated>2026-07-03T10:19:45+01:00</updated>
  <author>
   <name>Andrews &amp; Arnold</name>
   <email>support@aaisp.net.uk</email>
  </author>

  
   <entry>
    <title type="html">[Minor] Routing: IPv6 routing</title>
    <id>https://aastatus.net/42883</id>
    <link href="https://aastatus.net/apost.cgi?incident=42883" rel="alternate" />
    <updated>2026-07-03T10:19:45+01:00</updated>
    <published>2026-07-02T11:08:52+01:00</published>
    <category term="Routing" label="Routing" scheme="https://aastatus.net/type" />
    <category term="2" label="Minor" scheme="https://aastatus.net/severity" />
    <category term="Closed" label="Closed" scheme="https://aastatus.net/status" />
    <content type="html">
     &lt;b&gt;Started: 2026-07-02 11:00:00&lt;/b&gt;&lt;br /&gt;
     We're investigating a problem with IPv6 routing
     &lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update  2 Jul 2026 11:13:19&lt;/b&gt; Routing is recovering and we're investigating the cause.
     
     
    </content>
   </entry>
  
   <entry>
    <title type="html">[Minor] BT: Some BT lines dropped and reconnected AND Google connectivity impacted</title>
    <id>https://aastatus.net/42882</id>
    <link href="https://aastatus.net/apost.cgi?incident=42882" rel="alternate" />
    <updated>2026-06-23T21:23:34+01:00</updated>
    <published>2026-06-23T20:37:57+01:00</published>
    <category term="BT" label="BT" scheme="https://aastatus.net/type" />
    <category term="2" label="Minor" scheme="https://aastatus.net/severity" />
    <category term="Closed" label="Closed" scheme="https://aastatus.net/status" />
    <content type="html">
     &lt;b&gt;Started: 2026-06-23 20:30:00&lt;/b&gt;&lt;br /&gt;
     We saw a large number of BT connected lines drop at around 8:30PM - they are reconnecting, we are investigating. At the same time we lost link on both our Google interlinks which would have disrupted Google-related traffic for a short while. 
     &lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update 23 Jun 2026 20:43:03&lt;/b&gt; One of our hostlinks has lost light - it remains down. Traffic has moved to our remaining links.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update 23 Jun 2026 20:55:16&lt;/b&gt; These two events are probably connected somehow with inter-datacentre cables (out side of A&amp;A) having some sort of disruption.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update 23 Jun 2026 20:57:53&lt;/b&gt; BT and the Google links are back up and passing traffic. 
     &lt;br /&gt;&lt;br /&gt;&lt;b&gt;Resolution&lt;/b&gt; We&#39;ve heard from multiple other providers who also had links to Google and links to BT drop. This suggests there was a wider (short-lived) connectivity problem affecting quite a few service providers in London.
     
    </content>
   </entry>
  
   <entry>
    <title type="html">[PEW] Broadband: CityFibre - Filter Installation - regional.</title>
    <id>https://aastatus.net/42876</id>
    <link href="https://aastatus.net/apost.cgi?incident=42876" rel="alternate" />
    <updated>2026-06-23T21:15:51+01:00</updated>
    <published>2026-06-01T12:30:36+01:00</published>
    <category term="Broadband" label="Broadband" scheme="https://aastatus.net/type" />
    <category term="1" label="PEW" scheme="https://aastatus.net/severity" />
    <category term="Closed" label="Closed" scheme="https://aastatus.net/status" />
    <content type="html">
     &lt;b&gt;Started: 2026-06-22 23:00:00&lt;/b&gt;&lt;br /&gt;
     Bracknell, Wokingham. - a service interruption of approximately 10 minutes during the maintenance window
     &lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update 23 Jun 2026 21:14:55&lt;/b&gt; Other providers saw links to BT and Google drop at the same time as us - so this was related to a wider (short-lived) problem affecting connectivity in some part of London.
     
     
    </content>
   </entry>
  
   <entry>
    <title type="html">[PEW] Broadband: CityFibre: Network Maintenance - Reading</title>
    <id>https://aastatus.net/42875</id>
    <link href="https://aastatus.net/apost.cgi?incident=42875" rel="alternate" />
    <updated>2026-06-23T20:38:59+01:00</updated>
    <published>2026-05-27T12:56:58+01:00</published>
    <category term="Broadband" label="Broadband" scheme="https://aastatus.net/type" />
    <category term="1" label="PEW" scheme="https://aastatus.net/severity" />
    <category term="Closed" label="Closed" scheme="https://aastatus.net/status" />
    <content type="html">
     &lt;b&gt;Started: 2026-06-18 23:00:00&lt;/b&gt;&lt;br /&gt;
     Customers are expected to experience a service interruption of approximately 10 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe
     
     
     
    </content>
   </entry>
  
   <entry>
    <title type="html">[PEW] Broadband: CityFibre: Network Maintenance - Regional.</title>
    <id>https://aastatus.net/42865</id>
    <link href="https://aastatus.net/apost.cgi?incident=42865" rel="alternate" />
    <updated>2026-06-23T20:38:29+01:00</updated>
    <published>2026-04-23T11:24:25+01:00</published>
    <category term="Broadband" label="Broadband" scheme="https://aastatus.net/type" />
    <category term="1" label="PEW" scheme="https://aastatus.net/severity" />
    <category term="Closed" label="Closed" scheme="https://aastatus.net/status" />
    <content type="html">
     &lt;b&gt;Started: 2026-05-17 00:01:00&lt;/b&gt;&lt;br /&gt;
     Sheffield/Slough/Solihull -- We are conducting planned maintenance on our network. Service may be affected for 5-10 minutes during the maintenance window.&#13;&#10;&#13;&#10;   What we are doing:&#13;&#10;&#13;&#10;Firmware Upgrade&#13;&#10;&#13;&#10;  Start Date and Time of Maintenance &#13;&#10;&#13;&#10; 17/05/2026 00:01:00 BST&#13;&#10;&#13;&#10;  End Date and Time of Maintenance &#13;&#10;&#13;&#10; 17/05/2026 06:00:00 BST
     
     
     
    </content>
   </entry>
  
   <entry>
    <title type="html">[Minor] General: DNS problems with aa.net.uk</title>
    <id>https://aastatus.net/42881</id>
    <link href="https://aastatus.net/apost.cgi?incident=42881" rel="alternate" />
    <updated>2026-06-17T13:48:26+01:00</updated>
    <published>2026-06-17T11:08:22+01:00</published>
    <category term="General" label="General" scheme="https://aastatus.net/type" />
    <category term="2" label="Minor" scheme="https://aastatus.net/severity" />
    <category term="Closed" label="Closed" scheme="https://aastatus.net/status" />
    <content type="html">
     &lt;b&gt;Started: 2026-06-17 11:08:00&lt;/b&gt;&lt;br /&gt;
     We're investigating reports of DNS problems
     &lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update 17 Jun 2026 11:25:47&lt;/b&gt; We had inadvertently added an incorrect nameserver (e.nameless.aa.net.uk) to our aa.net.uk domain at Nominet. This was causing around 1/5 of DNS lookups to fail.  This has now been removed.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update 17 Jun 2026 11:48:21&lt;/b&gt; Due to DNS caching it may take a little while for the internet to catch up. In practice this may mean that access to some of our services may not be reachable from some places.&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Update 17 Jun 2026 12:28:17&lt;/b&gt; This problem is has been resolved.
     
     
    </content>
   </entry>
  
   <entry>
    <title type="html">[PEW] Broadband: CHG0134678 – CityFibre Emerge ncy Maintenance, Card Reload.</title>
    <id>https://aastatus.net/42880</id>
    <link href="https://aastatus.net/apost.cgi?incident=42880" rel="alternate" />
    <updated>2026-06-17T11:35:19+01:00</updated>
    <published>2026-06-09T16:37:21+01:00</published>
    <category term="Broadband" label="Broadband" scheme="https://aastatus.net/type" />
    <category term="1" label="PEW" scheme="https://aastatus.net/severity" />
    <category term="Closed" label="Closed" scheme="https://aastatus.net/status" />
    <content type="html">
     &lt;b&gt;Started: 2026-06-10 02:00:00&lt;/b&gt;&lt;br /&gt;
     CF are performing emergency works on a number of broadband circuits tomorrow morning affecting circuits in the Willingham area&#13;&#10;&#13;&#10;Customers are expected to experience a service interruption of approximately 30 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this time frame 
     
     
     
    </content>
   </entry>
  
 </feed>

