https://aastatus.net/atom.cgi 2026-04-22T12:07:33+01:00 Andrews & Arnold support@aaisp.net.uk https://aastatus.net/42858 2026-04-22T12:07:33+01:00 2026-04-22T12:07:33+01:00 <b>Started: 2026-05-04 02:01:00</b><br /> Leicester - Expected 5-10 minute loss of service during maintenance window. https://aastatus.net/42857 2026-04-22T10:31:31+01:00 2026-04-22T10:31:31+01:00 <b>Started: 2026-05-15 00:01:00</b><br /> Reading, Berks - Expected 10 minute loss of service during maintenance window. https://aastatus.net/42842 2026-04-22T09:14:33+01:00 2026-03-24T09:59:23Z <b>Started: 2026-04-17 00:01:00</b><br /> Glasgow - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42840 2026-04-22T09:14:26+01:00 2026-03-23T11:08:28Z <b>Started: 2026-04-16 00:01:00</b><br /> Gateshead We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42855 2026-04-22T09:14:17+01:00 2026-04-16T11:40:44+01:00 <b>Started: 2026-04-18 00:01:00</b><br /> Gloucester, Havant, Harpenden, Huddersfield, Inverness, Ipswich and Kettering - Customers will experience an outage of 10 minutes during the maintenance window. https://aastatus.net/42843 2026-04-22T09:14:11+01:00 2026-03-24T10:02:55Z <b>Started: 2026-04-19 00:01:00</b><br /> Leeds Leicester - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42848 2026-04-22T09:14:01+01:00 2026-03-27T08:37:55Z <b>Started: 2026-04-20 00:01:00</b><br /> Milton Keynes - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42851 2026-04-22T09:13:27+01:00 2026-04-02T09:46:21+01:00 <b>Started: 2026-04-22 02:00:00</b><br /> Cambridge - Customers will experience an outage of 45 minutes during the maintenance window. https://aastatus.net/42856 2026-04-22T09:13:00+01:00 2026-04-22T09:13:00+01:00 <b>Started: 2026-05-06 00:01:00</b><br /> BT have scheduled maintenance on one of our core links to them on 6th May 00:01 - 06:00. We will take this link cleanly out of service for the duration and there should be zero customer impact. <b>Update expected: 2026-05-06 10:00:00</b> https://aastatus.net/42850 2026-04-19T15:36:20+01:00 2026-03-27T12:55:20Z <b>Started: 2026-04-19 09:00:00</b><br /> On Sunday the 19th of April we're carrying out maintenance which will cause disruption to both the accounts pages and control pages. Apologies for any inconvenience. The work is expected to start around 9am, and we'll keep disruption to a minimum. <br /><br /><b>Update 19 Apr 2026 15:36:20</b> The work has been completed successfully, and all looks well. We'll keep a close eye on things over the next couple of days, but it doesn't look like there are any problems. https://aastatus.net/42854 2026-04-16T11:37:15+01:00 2026-04-16T11:37:15+01:00 <b>Started: 2026-04-23 00:01:00</b><br /> Milton Keynes, Luton, Maidenhead, Northampton and Nottingham - Customers will experience an outage of 10 minutes during the maintenance window. https://aastatus.net/42841 2026-04-15T09:25:51+01:00 2026-03-23T14:00:54Z <b>Started: 2026-04-12 00:01:00</b><br /> Dewsbury Derby Dundee Chester Crawley - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42834 2026-04-15T09:25:33+01:00 2026-02-19T08:20:19Z <b>Started: 2026-02-23 01:00:00</b><br /> <p>We'll be performing routine overnight software upgrades on our pool of LNSs and BGP routers, starting Monday 23 February. One LNS will be done per night, and this involves moving lines between the LNSs and upgrading when lines have been moved off. Customers may see a PPP drop and reconnect in the early hours of the morning as this work is carried out. </p><p> Upgrades to our BGP routers will also happen overnight but should have little to no impact. </p> <br /><br /><b>Update 12 Mar 2026 08:12:44</b> This set of upgrades is taking longer than usual as we have some extra steps to take. We expect LNS upgrades and router upgrade to continue though to March 20th.<br /><br /><b>Update 23 Mar 2026 08:03:31</b> Our pool of LNS routers have all be upgraded. We have more BGP routers to upgrade, this will happen during this week (wb 23rd March)<br /><br /><b>Update 25 Mar 2026 09:20:48</b> Our L2TP routers will be upgraded during the early hours of 26th, 27th and 28th March. This will cause connections to drop and reconnect a couple of times between 3AM and 4AM <br /><br /><b>Resolution</b> This has been completed. https://aastatus.net/42837 2026-04-15T09:25:15+01:00 2026-03-16T12:18:00Z <b>Started: 2026-04-04 00:01:00</b><br /> We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. Areas impacted will be; Bracknell, Wokingham, Cambridge, Bury St Edmunds and Christchurch. https://aastatus.net/42839 2026-04-15T09:24:48+01:00 2026-03-19T08:37:57Z <b>Started: 2026-04-13 00:01:00</b><br /> Areas impacted: Doncaster, Eastbourne, Edinburgh, Erdington, Evesham We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42853 2026-04-09T11:07:54+01:00 2026-04-09T11:07:54+01:00 <b>Started: 2026-05-05 22:00:00</b><br /> Milton Keynes - Customers will experience an outage of 4 hours during the maintenance window. https://aastatus.net/42852 2026-04-07T09:53:14+01:00 2026-04-07T09:53:14+01:00 <b>Started: 2026-04-25 00:01:00</b><br /> Glasgow: Customers will experience an outage of 45 minutes during the maintenance window. https://aastatus.net/42849 2026-03-27T08:37:59Z 2026-03-27T08:37:59Z <b>Started: 2026-04-25 00:01:00</b><br /> Reading, Portsmouth, Rotherham - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42847 2026-03-26T12:00:40Z 2026-03-26T12:00:40Z <b>Started: 2026-04-27 00:01:00</b><br /> Sunderland, Swindon, Wakefield, Watford - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42846 2026-03-26T07:56:59Z 2026-03-25T13:00:04Z <b>Started: 2026-03-25 12:55:00</b><br /> We're seeing a number oif BT connections as down - we're investigating. <br /><br /><b>Update 25 Mar 2026 13:00:23</b> Lines are reconnecting.<br /><br /><b>Update 25 Mar 2026 13:02:08</b> This was caused by one of our links to BT having a fault resulting in traffic being re-routed within BT which does cause connections to drop and reconnect. <br /><br /><b>Update 25 Mar 2026 13:05:47</b> The link is still down. Most customers have reconnected via our other links. We're in touch with BT about the fault.<br /><br /><b>Update 25 Mar 2026 14:12:13</b> Service remains stable. BT are aware of a fault at their end.<br /><br /><b>Update 25 Mar 2026 16:24:34</b> BT have engineers on site investigating. We expect the link to be restored by this evening. Service is unaffected whilst this link is down.<br /><br /><b>Update 25 Mar 2026 21:08:42</b> The link was restored, but did drop once for a short amount of time causing a blip for a small amount of customers. We're monitoring it. <br /><br /><b>Resolution</b> BT had a fibre fault affecting one of our links on one of our hostlinks. Resolved 21:30 https://aastatus.net/42845 2026-03-25T12:06:41Z 2026-03-25T09:18:40Z <b>Started: 2026-03-25 09:00:00</b><br /> CityFibre are investigating a problem with our new interconnect that's not working. We don't expect there to be any problems, we're posting this just to make customers aware it's an 'at risk' period due to work happening on core fibre links. <br /><br /><b>Resolution</b> This work has been completed without any incident. Patching via a different ODF port at City Fibre's end has brought this link in to service. https://aastatus.net/42844 2026-03-25T08:55:57Z 2026-03-25T08:55:57Z <b>Started: 2026-04-26 00:01:00</b><br /> Solihull, Bentley Heath, Slough, Sheffield, Southend-on-Sea - We expect services to remain available for the duration of the maintenance window except for a 10 minute window as upgraded devices are rebooted. https://aastatus.net/42838 2026-03-23T08:02:44Z 2026-03-18T15:01:17Z <b>Started: 2026-03-23 06:00:00</b><br /> One of our connectivity providers at our Maidenhead datacentre are performing planned work during the morning of Wednesday 23rd March. This will happen between 6AM and 8AM. We have multiple links and do not expect any problems, but this does put some of our services at risk - including VoIP and access to our control pages. <br /><br /><b>Update 23 Mar 2026 06:52:27</b> This work is happening now. <br /><br /><b>Resolution</b> This work has been completed.