https://aastatus.net/atom.cgi 2026-06-17T13:48:26+01:00 Andrews & Arnold support@aaisp.net.uk https://aastatus.net/42881 2026-06-17T13:48:26+01:00 2026-06-17T11:08:22+01:00 <b>Started: 2026-06-17 11:08:00</b><br /> We're investigating reports of DNS problems <br /><br /><b>Update 17 Jun 2026 11:25:47</b> We had inadvertently added an incorrect nameserver (e.nameless.aa.net.uk) to our aa.net.uk domain at Nominet. This was causing around 1/5 of DNS lookups to fail. This has now been removed.<br /><br /><b>Update 17 Jun 2026 11:48:21</b> Due to DNS caching it may take a little while for the internet to catch up. In practice this may mean that access to some of our services may not be reachable from some places.<br /><br /><b>Update 17 Jun 2026 12:28:17</b> This problem is has been resolved. https://aastatus.net/42880 2026-06-17T11:35:19+01:00 2026-06-09T16:37:21+01:00 <b>Started: 2026-06-10 02:00:00</b><br /> CF are performing emergency works on a number of broadband circuits tomorrow morning affecting circuits in the Willingham area Customers are expected to experience a service interruption of approximately 30 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this time frame https://aastatus.net/42879 2026-06-09T12:39:36+01:00 2026-06-09T12:08:30+01:00 <b>Started: 2026-06-09 12:08:00</b><br /> We see a large number of BT lines drop their connection. We're investigating. <br /><br /><b>Update 9 Jun 2026 12:13:18</b> Lines are reconnecting. This was caused by a hostlink going down - the same hostlink that BT did a PEW on last night!<br /><br /><b>Update 9 Jun 2026 12:31:52</b> Service is stable. We're in contact with BT. https://aastatus.net/42878 2026-06-09T09:20:57+01:00 2026-06-09T09:20:57+01:00 <b>Started: 2026-06-09 05:30:00</b><br /> Some data SIMs were offline between 5:30AM and 9AM. This was due to a problem with our upstream carrier. https://aastatus.net/42874 2026-06-09T07:17:43+01:00 2026-05-27T10:47:28+01:00 <b>Started: 2026-06-09 00:01:00</b><br /> BT have planned work on one of our Hostlinks. We will take the link out of service to avoid any disruption. <br /><br /><b>Resolution</b> The link is now back in service - no customers were affected by this work. https://aastatus.net/42877 2026-06-05T09:21:55+01:00 2026-06-05T09:21:35+01:00 <b>Started: 2026-06-05 09:05:00</b><br /> For a few minutes around 9:10 we have IPv6 routing problems with some destinations. <br /><br /><b>Resolution</b> This was caused by us bringing a new router online. It wasn't happy, and then routes stuck after shutting it down. https://aastatus.net/42876 2026-06-01T12:30:36+01:00 2026-06-01T12:30:36+01:00 <b>Started: 2026-06-22 23:00:00</b><br /> Bracknell, Wokingham. - a service interruption of approximately 10 minutes during the maintenance window https://aastatus.net/42875 2026-05-27T12:56:58+01:00 2026-05-27T12:56:58+01:00 <b>Started: 2026-06-18 23:00:00</b><br /> Customers are expected to experience a service interruption of approximately 10 minutes during the maintenance window; however, should any unforeseen issues arise on site, the outage duration may exceed this timeframe https://aastatus.net/42873 2026-05-27T10:40:40+01:00 2026-05-27T10:35:33+01:00 <b>Started: 2026-05-27 10:00:00</b><br /> We're investigating a problem with the Time Profiles feature on our VoiP service not working correctly. <br /><br /><b>Update 27 May 2026 10:40:40</b> The problem has been resolved, time profiles are working correctly. <b>Update expected: 2026-05-27 11:00:00</b> https://aastatus.net/42869 2026-05-27T10:25:37+01:00 2026-04-28T08:34:50+01:00 <b>Started: 2026-05-24 01:00:00</b><br /> Crawley, Chester, Dundee - Expected 5-10 minute loss of service during maintenance window. https://aastatus.net/42872 2026-05-27T10:25:21+01:00 2026-05-15T15:12:45+01:00 <b>Started: 2026-05-15 23:00:00</b><br /> Reading, Berkshire - DCD Restart. No outage is expected; however, in the unlikely event of an issue, any service disruption should not exceed 10 minutes. https://aastatus.net/42868 2026-05-27T10:25:06+01:00 2026-04-24T10:12:21+01:00 <b>Started: 2026-05-23 01:00:00</b><br /> Worthing/High Wycombe/York - Expected 5-10 minute loss of service during maintenance window. https://aastatus.net/42867 2026-05-27T10:24:57+01:00 2026-04-24T10:07:13+01:00 <b>Started: 2026-05-25 01:00:00</b><br /> Derby - Expected 5-10 minute loss of service during maintenance window.