Updates to billing system
NEWS Assumed Closed General
STATUS
Assumed Closed
CREATED
May 10, 03:04 PM (8¾ years ago)
AFFECTING
General
STARTED
May 01, 12:00 AM (8¾ years ago)
REFERENCE
2133 / AA2133
INFORMATION
  • INITIAL
    8¾ years ago by Adrian

    We are making a number of minor changes to the billing system, so as to improve the way the bills are presented, and importantly to improve the quality of the code itself. The billing system has had to evolve over more than 18 years and is in need of some tidying. We are not changing prices, and so bills should not actually change in total. We are changing the order that things are presented, and in some cases the number of line items shown, to try and make the bills clearer. There are a lot of different scenarios to test, and we aim to catch them all, but if anyone thinks there is a billing error, or simply something that looks confusing, please do let us know right away. Rest assured that will work to correct any billing errors promptly if they do occur.

  • UPDATE
    8¾ years ago by Adrian

    Changes have gone well, and dry runs of next month's invoices show the amounts match up. We are pretty confident that there will not be any issues, but please do let us know of any problems with invoices.