Our Network:
There are no events happening on the AAISP network at the moment
Search for events affecting you
This will search through the various outages and maintenance reports we have received from our suppliers which may be affecting you.
You can also see a list of outages and maintenance work we receive from our suppliers that
may affect your specific broadband service on the
Control Pages.
The search box above should find posts affecting your service however, you can use a
Keyword search.
Search for a specific keyword:
This is the status page of Andrews & Arnold Ltd.
Our status page shows outages (problems) and maintenance (planned work) that happen on our own network and systems and also that of our suppliers networks and systems. We try and ensure this site is updated as soon as possible with incidents as they happen. Live discussion of issues is usually available on IRC.
The last update was
8 Apr 13:24:19
Contacting us
Our support number is
033 33 400 999, or you can email
support@aa.net.uk or text
01344 400 999 to raise a support ticket.
Spotted a Major Service Outage? (MSO)
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that a problem affects multiple customers, and is not mentioned here already, text the number above. Begin the text with "MSO". This alerts multiple staff immediately, waking them if necessary. False alarms (i.e. raising MSO for a single line being down) may result in your number being prevented from raising MSO alerts in future.
More info.
Regular Maintenance
Thursday evenings, from 10pm, are designated as a general maintenance window where we will perform non-service affecting updates.