L2TP Router Replacement
MAINTENANCE Closed L2TP
STATUS
Closed
CREATED
Apr 09, 04:03 PM (25 days ago)
AFFECTED
L2TP
STARTED
Apr 10, 04:00 AM (24½ days ago)
CLOSED
Apr 11, 04:10 AM (23½ days ago)
REFERENCE
42656 / AA42656
MASTODON
INFORMATION
  • INITIAL
    24½ days ago by Andrew

    We will be replacing the hardware of our main L2TP router during the day on Wednesday 10th April. As part of this work we will be moving L2TP customers over to the backup L2TP server shortly after 4AM on 10th April. This was cause customers to drop and reconnect.

  • UPDATE
    24½ days ago by Andrew

    L2TP sessions have now been moved to the backup L2TP server.

  • UPDATE
    24½ days ago by Andrew

    The hardware will be replaced during the day, and sessions will be moved back at 4AM on Thursday 11th April.

  • UPDATE
    24¼ days ago by Andrew

    The hardware has been replaced and we'll move customers over to it at 4AM Thursday 11th April.

  • RESOLUTION
    23½ days ago by Andrew

    This has been completed.

  • Closed